Refund and return Policy

At [Electimize], we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Return Eligibility

• You may return most items within [7] days of receiving your order.
• Items must be unused, in original condition, and with all packaging intact (including tags, labels, etc.).
• Some products, such as [e.g., final sale, perishable items, opened software], are non-returnable.

2. How to Return an Item

• Contact us at [shopElectimize@gmail.com] within [7] days of receiving your order to initiate a return.
• Provide your order number, reason for return, and any relevant images if the item is damaged or defective.

3. Refunds

• Once your return is processed, we will issue a refund to your original payment method within [7] business days.
• If the return is due to a product defect or our error, we will cover return shipping costs.

4. Return Shipping

• You are responsible for return shipping unless the item is defective or damaged upon arrival. We recommend using a trackable shipping service for returns.

5. Exchanges

• We currently do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us as soon as possible. We will arrange for a replacement or refund at no additional cost.